How to freeze your credit in 15 minutes (and for a child, a parent, or someone who has died)
The short version
A security freeze stops anyone from opening new credit in your name. It is free by federal law, it does not touch your credit score, and it takes about five minutes at each of the three bureaus. Freeze all three: one is not enough, because a lender can pull from any of them.
Have on hand:
- Your Social Security number and date of birth
- Your current address, and the previous one if you moved in the last two years
- A phone that can receive texts, and an email address, for the three free accounts
- For the variants at the end: the other person's details and the documents listed in that section
Before you start
If this is for a child, for an adult you are responsible for, or for someone who has died, do the three steps for yourself first if you have not already, then jump to the section that fits at the end. The mechanics are the same; the documents are different.
Equifax
Go to equifax.com/personal/credit-report-services/credit-freeze/ and choose the security freeze. You will create a free account (the site calls it myEquifax) with your name, address, Social Security number, and date of birth, then confirm your identity by a text code or by answering questions drawn from your own credit history. Once you are in, the freeze is one button. The page will tell you it is placed.
Two things to save: the confirmation email, and any PIN the site gives you. Newer accounts usually do not use a PIN any more, but if one appears, it is the key to lifting the freeze later.
Experian
Go to experian.com/freeze/center.html and choose the security freeze. Same pattern: free account, same four details, identity check, one button. Experian will show you its own lock product next to the freeze, sometimes inside a paid membership. You do not need it. The freeze is the free one.
TransUnion
Go to transunion.com/credit-freeze and choose the credit freeze. Free account, same details, identity check, one button. TransUnion also sells a lock; skip it for the same reason.
Save the confirmations where you will find them
Three confirmation emails, three logins, possibly a PIN or two. Put them in one place you will find in a year when a lender asks you to lift the freeze and you cannot remember which bureau it will pull from. A folder called “credit freeze” with a note listing the three logins is enough.
Know how to lift it when you need credit
The freeze will get in the way exactly once: the next time you apply for a card, a loan, a lease, a phone plan, or anything else that runs a credit check. That is the freeze working. The fix takes two minutes.
“My credit is frozen. Which bureau will you pull from, and on what date? I will lift the freeze for that window.”
Then log in at that bureau and lift the freeze for a few days around that date. It refreezes on its own when the window ends. Online or by phone the lift takes effect within an hour by law, usually faster.
If the bureau steers you toward a lock or a paid plan
Every bureau sells something next to the free freeze, and the paid thing is often the bigger button. On the phone the agent may offer it first. You do not need to argue; you need one sentence.
“I want the free security freeze under federal law, not a lock and not a paid plan. Please place the freeze.”
If you would rather do it by phone or by mail
Online is fastest, but every bureau also has an automated phone line and a mailing address. Phone freezes have the same one-business-day guarantee as online ones. Mailed requests take up to three business days after the bureau receives them, and you should send copies of one proof of identity and one proof of address with the request. Send copies, never originals.
- Equifax: 1-800-349-9960 · Equifax: Equifax Information Services LLC, P.O. Box 105788, Atlanta, GA 30348-5788
- Experian: 1-888-397-3742 · Experian: Experian Security Freeze, P.O. Box 9554, Allen, TX 75013
- TransUnion: 1-888-909-8872 · TransUnion: TransUnion, P.O. Box 160, Woodlyn, PA 19094
The federal rules behind all of this: Freezes and lifts are free. Requested online or by phone, a freeze must be placed within one business day and lifted within one hour; by mail, within three business days of receipt. Free freezes also cover children under 16 and people you are guardian, conservator, or power of attorney for..
Freezing a child’s credit (under 16)
A child usually has no credit file, which is exactly why a stolen child’s Social Security number can be used for years without anyone noticing. Federal law lets a parent or guardian ask each bureau to create a file for a child under 16 and freeze it, free.
This one is done by mail at each bureau, not online. On each bureau’s site (the same three domains above), look for the page about freezing a minor’s or a “protected consumer’s” credit; each has a short form. Expect to send copies of the child’s birth certificate and Social Security card, your own government ID, and proof of your address, plus proof that you are the parent or guardian. The bureau creates the file, freezes it, and mails you confirmation. Keep that letter with the child’s other documents; the freeze stays until the child, as an adult, removes it.
Freezing credit for an adult you are responsible for
If you are someone’s guardian, conservator, or you hold a valid power of attorney for them, the same free freeze is available for that person. It works like the child version: by mail, with a copy of the document that gives you authority (the court order, or the power of attorney), the person’s identifying details, and your own ID. If you are not sure what a bureau wants, the automated lines above can transfer you to a person; ask this.
“I need to place a security freeze for a protected consumer. I hold power of attorney for them. What documents do you need, and what address do I send them to?”
When someone has died
A dead person’s credit is a target: the death is public, the paperwork takes months, and nobody is watching the mail. The protection is a deceased notice on the credit file at the bureaus, which tells lenders not to open anything new. Only a spouse or a legally authorized representative, such as the executor or the court-appointed administrator, can ask for it.
The good news: you only have to reach one bureau. When one of them adds the notice, it tells the other two. Reach all three anyway if you can; it costs three stamps.
What to send, by mail, to any of these:
- Equifax: Equifax Information Services LLC, P.O. Box 105139, Atlanta, GA 30348-5139
- Experian: Experian, P.O. Box 4500, Allen, TX 75013
- TransUnion: TransUnion, P.O. Box 2000, Chester, PA 19016
Include a certified copy of the death certificate (never the original; order extra certified copies early, you will need them everywhere), a copy of your own government ID, proof of your authority if you are the executor (the letters testamentary from the probate court), and a short letter. This is the letter.
“Please place a deceased notice on the credit file of [full name], Social Security number [number], date of birth [date], who died on [date]. Their last address was [address]. I am the [spouse / executor / administrator] of the estate; my documentation is enclosed. Please also send me a copy of their current credit report so I can identify open accounts, and confirm in writing to [your address] when the notice is in place.”
The copy of the credit report is the useful part: it is the only complete list of the accounts you now have to close, and most people do not know to ask for it.
Two more things while you are at it. The funeral home usually reports the death to the Social Security Administration, which eventually reaches the bureaus, but “eventually” is the problem, so send the letters anyway. And if the person had a freeze in place already, leave it; the notice goes on top of it.
Other places worth freezing
The three bureaus cover almost everything. There are smaller databases that some lenders, banks, and utilities check instead, and each can be frozen separately if you want to be thorough. They are named here so you can type the domains yourself: Innovis (a fourth credit bureau, innovis.com), ChexSystems (used by banks when you open an account, chexsystems.com), and NCTUE (used by phone and utility companies, nctue.com). Each has a freeze page on its own site. This is optional; the three above are the ones that matter.
Questions people ask
Does a credit freeze hurt my credit score?
No. A freeze only blocks new inquiries from lenders you have not authorized. Your existing accounts keep reporting, and your score is calculated the same way.
Do I have to unfreeze my credit to check my own report?
No. You can always see your own reports, and you can still get your free annual reports, with the freeze in place.
Will a freeze stop my existing credit cards or loans from working?
No. A freeze does not touch accounts that already exist. It only affects new applications that need a fresh credit check.
How do I apply for a loan or a card while frozen?
Ask the lender which bureau it will pull from and when, then lift the freeze at that bureau for a window of a few days. Online or by phone, the bureau has to lift it within one hour. It refreezes itself when the window ends.
Is a credit freeze really free?
Yes. Since September 2018, federal law makes placing, lifting, and removing a freeze free at all three bureaus, for you, for your children under 16, and for anyone you are a guardian, conservator, or power of attorney for.
Is a freeze the same as a fraud alert or a credit lock?
No. A fraud alert asks lenders to verify your identity but does not block them; it lasts one year, or seven with an identity theft report. A lock is the bureau's own product that does the same thing as a freeze but under the bureau's terms, sometimes for a fee. The freeze is the one with the legal guarantees.
Numbers and links in this guide
Phone numbers, addresses, and links go stale. Each one below shows when it was last checked. Before you call or mail anything, confirm it on the institution's own site: type the domain yourself, do not search for the number, because these exact searches attract scam listings.
| What | Value | Confirm at | Checked |
|---|---|---|---|
| Equifax: Freeze online | equifax.com/personal/credit-report-services/credit-freeze/ | equifax.com "Security freeze" under Credit report services; the account is at my.equifax.com | Sep 2026 |
| Equifax: Freeze by phone (automated line) | 1-800-349-9960 | equifax.com "Place or manage a security freeze" in the help center; the customer-care line is 1-888-298-0045 | Sep 2026 |
| Equifax: Freeze by mail | Equifax Information Services LLC, P.O. Box 105788, Atlanta, GA 30348-5788 Send the form with copies of one proof of identity and one proof of address. | equifax.com "Security Freeze Request Form" (PDF) in the help center; it prints the address | Sep 2026 |
| Experian: Freeze online | experian.com/freeze/center.html | experian.com "Security freeze" or "Freeze center"; the account is at usa.experian.com | Sep 2026 |
| Experian: Freeze by phone | 1-888-397-3742 | experian.com "1-888-EXPERIAN" on the freeze center page | Sep 2026 |
| Experian: Freeze by mail | Experian Security Freeze, P.O. Box 9554, Allen, TX 75013 Mailed requests take up to 3 days after Experian receives them. | experian.com "Freeze by mail" on the freeze center page | Sep 2026 |
| TransUnion: Freeze online | transunion.com/credit-freeze | transunion.com "Credit freeze" in the main navigation; the account is a free TransUnion Service Center login | Sep 2026 |
| TransUnion: Freeze by phone (automated line) | 1-888-909-8872 | transunion.com "Freeze your credit report by mail or phone"; the consumer-relations line with humans is 1-800-916-8800 | Sep 2026 |
| TransUnion: Freeze by mail | TransUnion, P.O. Box 160, Woodlyn, PA 19094 Include name, address, and Social Security number; mailed requests take up to 3 business days. | transunion.com "Freeze your credit report by mail or phone" | Sep 2026 |
| Consumer Financial Protection Bureau: Federal freeze rules | Freezes and lifts are free. Requested online or by phone, a freeze must be placed within one business day and lifted within one hour; by mail, within three business days of receipt. Free freezes also cover children under 16 and people you are guardian, conservator, or power of attorney for. Economic Growth, Regulatory Relief, and Consumer Protection Act, in effect since 2018-09-21. | consumerfinance.gov "What is a credit freeze" in Ask CFPB, and the FTC's "What to know about credit freezes and fraud alerts" | Sep 2026 |
| Equifax: Report a death by mail | Equifax Information Services LLC, P.O. Box 105139, Atlanta, GA 30348-5139 | equifax.com "Contacting credit bureaus after a relative's death" in the help center | Sep 2026 |
| Experian: Report a death by mail | Experian, P.O. Box 4500, Allen, TX 75013 | experian.com "Reporting the death of a relative" on the Ask Experian blog; it also offers an online upload | Sep 2026 |
| TransUnion: Report a death by mail | TransUnion, P.O. Box 2000, Chester, PA 19016 | transunion.com "Reporting a death of a loved one to TransUnion" on the TransUnion blog | Sep 2026 |